Reports

  • Portal Staff who have the Reports permission
  • Administrators

Reports in WE Data Tools help staff monitor program delivery, client outcomes, and Jobs Portal engagement.

Report Categories

Service Delivery Reports

These reports track data related to clients, caseworkers, and service outcomes.

Portal Usage Reports

These reports measure activity within the Jobs Portal.

WE Data Tools Reports

Report Access Levels

Access to specific reports is determined by your user role and assigned permissions.

If you do not see Reports listed in the portal menu, contact your site administrator or manager for access.

Report data is scoped based on the user’s access level:

  • Portal Staff with Caseworker Reports permissions: Can view data scoped to their assigned clients.
  • Portal Staff with Service Provider Reports permissions: Can view data specific to their assigned Service Provider.
  • Portal Staff with Group Reports permissions: Can access data across the entire service delivery network.

Understanding these access levels ensures users can interpret reports within the appropriate context for their role.

Using Reports

All reports in WE Data Tools share a familiar layout, allowing you to quickly filter, explore, and analyze data.

While not all features are available in every report, the overall interface is consistent for ease of use.

Standard Interface Elements

  • Report Name & Description: Each report includes a title and a brief description.
  • About This Report: Expands to explain data sources, definitions, and methodology.
  • Date Range Selector: Choose a predefined range or specify a custom period.
  • Export Option: (Available only on select reports) Download data as a CSV file for offline analysis.
    • Exported files exclude all personally identifiable information.
  • Share: Share a link to the report (requires the user to have report permissions).
  • Report Options: Customize how data is displayed and filtered.

Your selected date range is remembered for convenience.

Available Reports

Report Name

Description

Client Intake Report

Provides insights into total client intake, as well as intake levels across different client streams and specialized populations, helping service providers and system managers to evaluate client intake performance.

Tracks client intake, employment outcomes, and non-employment outcomes, providing insights into client progress and service effectiveness.

Client Service Map

Provides a geographic view of client and service provider distribution, helping to visualize client distribution patterns and assess service coverage across different regions. It includes interactive controls and filtering options to refine the data displayed.

Client Satisfaction Report

Displays client satisfaction results imported from CaMS at two key checkpoints: EAP Outcome and 12-Month Outcome. This report helps service providers evaluate performance, monitor satisfaction trends, and assess how client experiences align with established targets.

Clients Report

Shows client engagement and activity within the Jobs Portal, including logins, resume activity, and most active users.

Portal Report

Provides a complete view of Jobs Portal activity by user type.

Resumes Report

Analyzes resume creation, editing, and downloads across the portal.

Staff Report

Tracks staff logins, resume editing activity, and portal engagement to measure internal adoption and use.

Top Viewed/Followed Report

Highlights the most viewed or followed job posts, companies, and sectors, showing what’s attracting the most interest among clients.