Client Outcomes

  • Portal Staff who have the Reports permission
  • Administrators

The Client Outcomes Report tracks client intake, employment outcomes, and non-employment outcomes, providing insights into client progress and service effectiveness.

Date Selection Options

Date range options include:

  • Fiscal Year to Date (default view): Displays data for the current fiscal year.
    • When data for multiple fiscal years is available, you can select which fiscal year to view.
  • Last 90 Days
  • Current Quarter
  • Previous Quarter
  • Custom Date Selection

Your selected date range is remembered for convenience.

Report Options

Report options allow you to customize how data is displayed and filtered. From the Report Options panel, you can:

  • Switch Between Views – Choose between primary and secondary views to display outcome data by:
    • Service Provider: View outcomes based on different service providers.
    • Client Stream: Analyze client outcomes by service stream.
    • Team Members: Track outcomes attributed to specific team members.
    • Target Population: Break down data by specific client demographics.
  • Filter by Service Provider – Narrow results to a specific service provider or view all.

Key Metrics & Data Categories

  • Clients Served: Displays the percentage of assessed clients (from the Client Assessment) who progressed far enough to receive an outcome.
  • Employment Outcomes: Tracks client progress through key employment milestones.
  • Non-Employment Outcomes: Displays the total number of clients in alternative outcomes.
    • Education: Clients who have transitioned into further education or training.
    • Not Employed: Clients not currently employed.
    • Early Exit: Clients who disengaged before completing their service plan.
    • Other Exit: Clients who left the program for reasons beyond the service provider’s control (e.g., relocation, death, or being unreachable.