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Service Provider Portal
Documentation and how-to articles for Employment Service Providers and Service System Managers.
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Reporting
Access reports and analytics for clients, staff, service delivery, and portal activity.
Articles
- Client Intake Report Review client intake performance by comparing actual intake against targets across client streams and specialized populations.
- Client Outcomes Monitor client outcomes and measure service performance across employment, education, and other outcome categories.
- Client Satisfaction Report Monitor client satisfaction results, trends, and performance against target benchmarks.
- Client Service Map Visualize client distribution and service coverage with interactive maps and filters.
- Clients Report Monitor client engagement and portal activity, including logins, resume usage, and participation trends.
- Data Extracts Download up-to-date data extracts for reporting, analysis, and program oversight.
- Portal Report Monitor portal growth, user engagement, and activity across clients, staff, referrals, and leads.
- Reports Explore reports that help service system managers and service providers track activity, outcomes, and performance.
- Resumes Report Track resume creation, editing, and usage trends across the portal.
- Service Delivery Snapshot Report View active clients across each stage of service delivery to monitor progress and identify potential delays.
- Staff Report Monitor staff engagement and portal activity, including logins, resume usage, and participation trends.
- Top Viewed & Followed Report Identify the most viewed and followed companies, occupations, and sectors in the portal.