Who can use this feature?
The Report Job Post feature allows individuals using your job board to flag postings that may be fraudulent, misleading, or inappropriate. These reports are routed to your team for review and action.
This feature supports compliance with Ontario’s Employment Standards Act (ESA) requirements for publicly advertised job postings.
How Reports Are Routed
When a job is reported:
- An email notification is sent to all users on your website with the Job Board Administrator role.
- If no Job Board Administrator users are provisioned on your website, the report is sent to wedatatools@workforcewindsoressex.com.
To ensure reports are routed to the right people, Administrators should review Job Board Administrator assignments regularly. If you do not have administrator access or need support adding a Job Board Administrator, contact wedatatools@workforcewindsoressex.com for assistance.
What Information Is Included in a Report
Each report includes:
- The job posting title and employer
- The reason selected by the individual reporting the posting
- Any additional comments submitted through the reporting form
This information helps Job Board Administrators review the concern and decide what action to take.
Reviewing and Addressing Reports
Role of the Job Board Administrator
A Job Board Administrator (JBA) is the designated staff member (or team) responsible for reviewing reported job postings and taking action when needed.
When a report is submitted:
- The reporting individual’s contact information is not collected
- No response to the submitter is required
- If no action is needed, the outcome can be documented internally (if applicable)
Reports do not trigger any automatic changes to the posting or employer record. Review and follow-up must be handled manually by a Job Board Administrator.
Standard Review Process
When a job is reported, Job Board Administrators should:
- Review the report email
Check the selected reason and any comments provided - Locate the job posting
Review the full job details and associated employer record - Assess the issue
Determine the type of concern (e.g., fraud, offensive content, incorrect information) - Take appropriate action
Based on the guidance below
Suggested Actions by Report Type
Fraud / Scam / Suspicious Posting
- Review job details (title, description, employer, contact info, application method)
- Verify external links lead to a credible and relevant source
- If the posting appears misleading, update the job title if appropriate
- If fraudulent, suspicious, outside your service area, or against policy, block the employer to prevent repeat issues
Discriminatory or Offensive Content
- Block the employer if the posting contains discriminatory language, hate content, or inappropriate material
- Escalate internally if required by your organization’s policies
Broken or Incorrect Information
- Correct classification issues (e.g., update NOC if applicable)
- If an external job posting has expired:
- Update the job status to Expired
- Add an expiry date rather than leaving the posting active
Other Report Reasons
- Some issues may relate to content on the employer’s original posting rather than your job board
- If your job board content is accurate and compliant, no action may be required
Fraudulent Job Posting Policy
A Fraudulent Job Posting Policy is available to individuals directly from the reporting form.
This policy outlines:
- What may constitute a fraudulent or misleading job posting (e.g., misrepresentation, scams, or requests for financial/personal information)
- How reports are handled within WE Data Tools powered job boards
- The roles and responsibilities of your organization as the job board operator
Your Organization’s Responsibilities
As a job board operator, your organization is responsible for:
- Monitoring job postings within your WE Data Tools instance
- Reviewing submitted reports
- Investigating and determining appropriate action
- Removing or disabling non-compliant postings
- Ensuring compliance with applicable legislation, including the ESA
Recommended Next Steps
To ensure reported jobs are addressed appropriately:
- Confirm that the correct users on your website are assigned the Job Board Administrator role
- Establish an internal process for reviewing and responding to reports
- Make sure your team understands how reported postings should be assessed and handled
Why This Matters
This feature helps your organization:
- Maintain the quality and credibility of job postings on your website
- Protect job seekers from misleading or fraudulent opportunities
- Support compliance with ESA requirements for publicly advertised job postings
